AI agents for the GUARD carrier portal

Covera Agents builds AI agents for insurance agencies. This page explains how Covera helps an agency quote on the GUARD Agency Service Center, without re-keying the client's file screen by screen.

GUARD and independent agencies

The Berkshire Hathaway GUARD Insurance Companies are ultimately owned by Berkshire Hathaway Inc. Founded in 1983 and based in Wilkes-Barre, Pennsylvania, GUARD supports the independent agent and broker channel.

It writes workers' compensation, BOP, general liability and inland marine, commercial auto, commercial umbrella and disability. Appointed agents manage their book through the Agency Service Center.

GUARD at a glance

GUARD is rated A+ Superior by A.M. Best and says it works with about 5,000 independent agents and brokers, under the line Proud to Support the Independent Agent/Broker Channel.

Lines GUARD writes

According to GUARD, its lines include workers' compensation, BOP, general liability, inland marine, commercial auto, commercial umbrella and disability. Availability depends on the state and on the agency's appointment.

Getting to GUARD as an agent

Appointed agents manage their GUARD book through the Agency Service Center. GUARD presents itself on its site as proud to support the independent agent and broker channel, and its companies are based in Wilkes-Barre, Pennsylvania.

Why carrier portals take time

On a carrier portal, the same information is keyed in again and again: the insured, the vehicles or the location, prior losses, the coverage requested. Each carrier has its own screens and labels, and quoting one risk with several carriers multiplies the double entry.

Quoting GUARD with Covera

The agency prepares the quoting file in Covera from the client's request and the book. On the GUARD Agency Service Center, the Covera Portals extension for Chrome and Edge recognizes the carrier and shows the file next to the portal in a copy panel: click a field, then the value, without retyping. Each use also helps Covera map these screens.

Each person logs in with their own credentials, reviews every screen and decides what to submit: nothing goes to underwriting without someone at the agency.

Portal credentials

Sharing GUARD portal credentials with Covera is optional. They are then stored encrypted, never shown again, every access is logged, and no scheduled or automatic login uses them.

Before and after the portal

The quoting file comes from the carrier quoting agent, which works from the agency management system, such as EZLynx or Momentum (NowCerts). The quotes then go to the quote comparison agent, which prepares the proposal for the client.

Other carrier portals

Covera Agents also works on the portals of other carriers, such as Chubb, Foremost, GEICO and Great American.