AI agents for the Safeco carrier portal

How Covera helps agencies quote on the Liberty Mutual agent portal: the client file shown next to the portal, a guided copy panel, and an agent who reviews every screen.

Lines
  • Personal auto
  • Homeowners
  • Specialty personal lines

Covera Agents builds AI agents for insurance agencies. This page explains how Covera helps an agency quote on the Liberty Mutual agent portal, without re-keying the client's file screen by screen.

Safeco and independent agencies

Safeco was Liberty Mutual's brand for the independent agency channel, covering personal auto, home and specialty personal lines. On April 25, 2026, Liberty Mutual retired the Safeco brand: its personal lines products are now sold under the Liberty Mutual name.

Safeco.com now redirects to Liberty Mutual's page for independent agents. Clients keep their agent, and their policies are not changed by the new name.

Safeco at a glance

Before the change, Safeco sold personal auto, home and specialty products in 48 states through more than 22,000 independent agencies. Liberty Mutual now says more than 20,000 agencies sell Liberty Mutual.

Safeco lines, now sold as Liberty Mutual

Before the brand was retired, Safeco covered personal auto, homeowners and specialty personal lines. These products are now sold under the Liberty Mutual name, through the same independent agencies.

Getting to Safeco as an agent

Safeco.com now redirects to Liberty Mutual's page for independent insurance agents, which says that more than 20,000 agencies sell Liberty Mutual.

Why carrier portals take time

On a carrier portal, the same information is keyed in again and again: the insured, the vehicles or the location, prior losses, the coverage requested. Each carrier has its own screens and labels, and quoting one risk with several carriers multiplies the double entry.

Quoting Safeco with Covera

The agency prepares the quoting file in Covera from the client's request and the book. On the Liberty Mutual agent portal, the Covera Portals extension for Chrome and Edge recognizes the carrier and shows the file next to the portal in a copy panel: click a field, then the value, without retyping. Each use also helps Covera map these screens.

Each person logs in with their own credentials, reviews every screen and decides what to submit: nothing goes to underwriting without someone at the agency.

Portal credentials

Sharing Safeco portal credentials with Covera is optional. They are then stored encrypted, never shown again, every access is logged, and no scheduled or automatic login uses them.

Before and after the portal

The quoting file comes from the carrier quoting agent, which works from the agency management system, such as EZLynx or Momentum (NowCerts). The quotes then go to the quote comparison agent, which prepares the proposal for the client.

Other carrier portals

Covera Agents also works on the portals of other carriers, such as AmTrust, Auto-Owners, Berkshire Hathaway GUARD and Chubb.

Frequently asked questions

Does Covera fill in the Liberty Mutual agent portal?

On the Liberty Mutual agent portal, the extension shows the quoting file in a copy panel: click a field, then the value. Your agency reviews and submits.

Do we need to share our Safeco credentials with Covera?

No, not for quoting: each person logs in as usual. Sharing credentials is optional; they are stored encrypted and help Covera map new screens.

Which lines did Safeco cover?

Before the brand was retired on April 25, 2026, Safeco covered personal auto, homeowners and specialty personal lines. These products are now sold under the Liberty Mutual name.

Other carrier portals

Meet the Covera team

We show you Covera at work: how the agents handle your agency's servicing requests, from the incoming email to the updated policy file.